Privacy Policy.

Information We Collect

When you interact with Olea, we may collect the following information:

• Name, email address, phone number, and billing details when making a reservation.
• Identification details provided upon check-in.
• Preferences you share with us to personalize your experience.
• Technical information when browsing our site (cookies, IP address, browser type).

How We Use Your Information

Your information is used only to:

• Process and manage reservations via Cloudbeds (our booking partner).
• Communicate confirmations, updates, or relevant offers.
• Enhance your experience through personalization.
• Comply with legal and regulatory requirements.

We never sell or rent guest data.

Sharing of Data

• Cloudbeds: your booking information is processed securely through Cloudbeds' reservation platform, following industry-standard compliance protocols.
• Payment Providers: payment data is encrypted and shared only with authorized payment processors.
• Legal Requirements: we may share information if required by law, regulation, or court order.

Data Retention

• Reservation records are retained only as long as necessary for legal, tax, or operational purposes.
• Marketing communications are optional, and you may opt out at any time.

Your Rights

Depending on your jurisdiction (GDPR, CCPA, etc.), you may:

• Request access to the information we hold about you.
• Correct inaccuracies or request deletion.
• Withdraw consent for marketing communications.

To exercise your rights, please contact us at privacy@oleatulum.com.

Cookies & Website Use

We use cookies for:

• Website functionality.
• Analytics to understand how guests engage with our site.
• Improving usability and performance.

Guests may disable cookies in browser settings, though some site features may be limited.

Security of Information

We apply technical and organizational safeguards to protect data against unauthorized access, alteration, or disclosure. Cloudbeds' booking system uses SSL encryption and PCI-DSS certified providers for secure payments.

Updates to Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this page, with the revision date clearly indicated.